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Showmax Engineering
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qoe

A 2-post collection

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How to Aggregate Percentiles - Tdigest to the rescue

One of the most important sub-metrics of our Quality of Experience metric is buffering time. Nobody wants to see the infamous loading circle icon! Here at Showmax, we invest a lot of time and effort helping our customers avoid it. We created several... »

Diego Pasqualin Diego Pasqualin on percentile, qoe, tdigest, postgresql 27 September 2021

Failure Hunting - The quest for a better Quality of Experience

Keeping our users happy requires new releases, extensive problem-solving, and they both need to happen quickly and effectively. To measure user satisfaction (or, more precisely, its theoretical equivalent), we created the Quality of Experience metric... »

Diego Pasqualin Diego Pasqualin on qoe, failure, error 28 July 2021
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