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customers

A 3-post collection

Page 1 of 1

Assumption Testing: Don’t Throw Darts in The Dark

When software products fail, they do so because they fail to deliver the intended impact. One problem is that teams don’t tackle risks upfront. Will users choose to use the feature? Will users know how to use the feature? Will the feature deliver the... »

Šimon Koudelka Šimon Koudelka on testing, customers, data-driven 06 December 2021

Get to know the data driven design process at Showmax

“We live to get everyone watching” — this is one of the claims that we have here at Showmax to align on what we aim for. Another claim speaks to how we achieve it: “We make it easy, relevant and awesome”. The design of our streaming application is... »

Tashi Gyamtso Tashi Gyamtso on customers, data, design, showmax 22 September 2021

Showmax customers' happiness matters

Machine Learning model focused on outcomes When starting with machine learning (ML) in any organization, it’s good to begin with something tangible. Here at Showmax we really care about our customers, and we don’t want to lose a single one of them... »

Jarich Braeckevelt Jarich Braeckevelt on customers, machine learning, showmax 21 April 2021
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