One of the most important sub-metrics of our Quality of Experience metric is buffering time. Nobody wants to see the infamous loading circle icon! Here at Showmax, we invest a lot of time and effort helping our customers avoid it. We created several... »
Keeping our users happy requires new releases, extensive problem-solving, and they both need to happen quickly and effectively. To measure user satisfaction (or, more precisely, its theoretical equivalent), we created the Quality of Experience metric... »
Recently, our Media Engineering team participated in the Demuxed 2020 conference for video engineers. Due to the COVID-19 pandemic, the conference was held virtually for the first time, but that didn’t stop 27 renowned speakers from sharing their expertise... »